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Destination Setup: Google Custom Audience

Updated over a week ago

This guide walks you through connecting your Sona Audiences data to Google Custom Audiences for automated audience updates. By setting up this integration, your Google Ads audience records will automatically update based on your Sona data, helping you create more targeted and effective advertising campaigns.

Prerequisites

  • You must have a Google Ads Connector already established

  • Access to Sona Audiences data

  • Admin permissions for your Google Ads account

Step-by-Step Instructions

Step 1: Connect Google Ads to Sona

  1. Go to Connectors in the Sona sidebar

  2. Locate or add the Google Ads Connector

  3. Authenticate and ensure the status reads Active

Step 2: Create a New Destination

  1. Navigate to the Destinations section

  2. Click + Add Destination

  3. Select Google Custom Audience from the list

Step 3: Google-Specific Configuration

  • Target Selection: Choose your Google Custom Audience from the dropdown

  • Record Matching Best Practice: Use reliable identifiers like email and phone to improve match rates

  • Google Notes: Ensure compliance with Google's Custom Audience policies and that all synced data has proper user consent

  • Enable real-time processing for this destination (located under Field(s) Mapping): Check this box if you want immediate data updates

    • When enabled, real-time processing will override the scheduled sync frequency

    • Ideal for time-sensitive workflows and immediate lead follow-up

For general destination configuration steps—such as selecting an audience, setting sync frequency, record matching, field mapping, and saving—follow the instructions in the Destination Setup guide.

Best Practices (optional)

  • Use clear, descriptive destination names like "High Intent - Google Retargeting"

  • Match on multiple identifiers (email + phone) for better match accuracy

  • Set shorter sync intervals for fast-moving campaigns

  • Monitor sync logs to verify successful delivery

  • Create separate destinations by funnel stage or persona for better targeting

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