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Alerts

Configure Slack notifications.

Updated over 4 months ago

Use the Alerts page to create and manage automatic Slack notifications whenever a visitor triggers an intent signal.

Before creating a new alert, you will need to set up the Slack integration via the Connectors page.

Add a New Alert

  1. Choose an existing alert or click New Alert at the bottom of the list to open the configuration screen.

  2. You can also click the - sign to delete an alert.

  3. If you clicked New Alert, choose whether the alert is for identified Web Visitors or Accounts.

  4. In the alert configuration screen, choose the Filtered View or Audience that includes the types of visitors or accounts you want to receive updates about.

  5. Choose an Intent Signal for the alert or click Create Intent Signal to add a new one.

  6. Select the target Slack channel for the alert.

  7. Click Save Alert to accept the changes or Cancel to discard any changes and go back to the Alerts page.

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