Skip to main content

Scoring Setup: Buying Committee

Updated over a week ago

This guide shows you how to create detailed Buying Committee configurations that identify key stakeholders involved in purchasing decisions within target accounts. You'll learn to define specific job titles, conditions, and attributes to automatically identify committee members for targeted engagement. With this guide, you'll be able to confidently target the multiple stakeholders who influence and make buying decisions in account-based sales strategies.

When to Use This

  • When you need to identify multiple stakeholders involved in purchasing decisions

  • When implementing account-based marketing and sales strategies

  • When you want to engage entire buying committees rather than individual contacts

  • When setting up automated identification of decision-makers and influencers across departments

  • When you need to map the complete buying process within target accounts

Prerequisites

  • Admin or manager access to your account

  • Understanding of your typical buying committee structure and decision-making process

  • Knowledge of the various roles and departments involved in purchasing your product or service

  • Familiarity with job titles and hierarchies within your target market

Step-by-Step Instructions

Step 1: Access the Buying Committee Tab

  • From the Scoring page, navigate to the Buying Committee tab

  • You'll see the heading "Build your Buying Committee" with an info icon (β“˜)

  • Click the info icon for guidance on defining buying committee attributes

Step 2: Understand Buying Committee Concept

  • A buying committee unites stakeholders from various departments to evaluate purchases

  • With account-based strategies, you can automatically identify committee members for targeted engagement

  • This differs from individual persona targeting by focusing on group decision-making dynamics

Step 3: Define Committee Member Titles

  • Under the Buying Committee Attributes section, you'll see the TITLE field

  • Click + Add to create new committee member criteria

  • In the condition builder, select your parameters:

    • When the: Choose the condition type (e.g., "Title")

    • contains: Select the matching criteria

    • Account manager: Enter the specific job title or role

Step 4: Build Multiple Committee Roles

  • Add multiple committee member types by clicking + Add for each role

  • Consider including various stakeholders such as:

    • Decision-makers (C-level executives, VPs, Directors)

    • Influencers (Department heads, Senior managers)

    • Users (End-users who will use your product/service)

    • Technical evaluators (IT professionals, Technical leads)

    • Budget holders (Finance, Procurement)

Step 5: Save Your Buying Committee Configuration

  • Click the Save button to preserve your settings

  • Your buying committee configuration is now ready to identify stakeholders automatically

  • The system will use these criteria to flag relevant contacts within target accounts

Key Concepts / Best Practices

Understanding Buying Committee Dynamics

  • Multi-stakeholder decisions: B2B purchases typically involve 6-10 stakeholders from various departments

  • Different roles, different needs: Each committee member has unique concerns and evaluation criteria

  • Consensus building: Successful sales require addressing the needs of the entire committee, not just one decision-maker

Effective Committee Configuration

  • Include diverse roles: Cover decision-makers, influencers, users, and technical evaluators

  • Consider department representation: Ensure key departments are represented in your targeting

  • Balance specificity: Specific enough to identify relevant roles, broad enough to capture committee diversity

  • Account for title variations: Include synonyms and variations for the same functional role

Did this answer your question?